Felipa Yvd

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Verified Reviewer
| map-marker Newbridge, Wales

Delivery delay with no update and faulty Contact system

I ordered a pair of shoes on 01/01/2025. I was informed after paying my £6.00 shipping that I will received my order the next working day.

I am still waiting with not even a dispatch message of message updating me about the delay.

Also the contact form on the website is not working I have tried 4 times to contact using the form. Order number: 919662

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Kelliann Vfp

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Verified Reviewer

Attempting to contact Grenson

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Grenson website not working.Have been trying for days to contact company.

It's like attempting to contact MI5

What a joke!

Get your act together.

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Preferred solution: In touch!

User's recommendation: Don't bother

Anonymous
map-marker Harrow, Harrow

Not received 15% discount. Put code in but did not accept

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Not got through or had a reply to email. I require 15% back as a new customer. Code would not go through.

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Michael C Ppu

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Verified Reviewer

Paid twice with Paypal

I placed a order with PayPal this morning but did not receive a order confirmation. I checked on your website and paid again and tgis time it was successful and I received a order confirmation from you. I do not want to pay twice please make sure tye original order is not processed.

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